Are Your Policies Exposing You to Extra Risk? Hiring is tough but it can also expose you to severe liabilities if not done properly. Explore some common mistakes made in the interview and the qualification phase of hiring, especially when hiring drivers or technicians. This seminar covers best practices on a Federal level.

Reduce Exposure to Highway Hazards!! Survival when working on the side of the road requires the proper attitude and a strong and consistent commitment to safety. Develop the proper attitude and techniques to provide a safer work environment on the side of the road.

Effects of the attitude of a Bad Employee!! Many owners tend to overlook a bad attitude if the employee with the bad attitude is a high performer. Explore options to prevent this and advice on how to correct your company culture if it is already toxic.

Towing for law enforcement requires the handling of evidence hold vehicles and how you handle them can be detrimental to preserving valuable trace evidence. This seminar will discuss ways to avoid contaminating valuable trace evidence.

How To Increase Your Online Presence!!Get more cash calls from Google. The team at OMG Tow Marketing will teach you the importance of optimizing your online presence to improve your ranking on Google. From Google verification issues to generating positive reviews and building towing websites, we will give you the tips you need to succeed.

Building Your Companies Image. American Towman Exposition creator discusses how your towing company's image in your local marketplace can be packed with meaning and passion. In the discussion Calitri will talk about how elements and events of the Exposition have helped build the show's image and connected with towmen around the country and the world. Get inspired by the mastermind of the world's greatest trade show.

Do you know how to properly secure a vehicle to the deck? Proper securement on a carrier deck is required to safely and legally transport a vehicle. Most operators are aware of the four point tie-down requirement but some are confused about what does or does not constitute four point tie-down. During this webinar we will discuss equipment capacities and proper use of different tie-down techniques with attachment hooks, straps, chains and chain binders.

Do You Know All The Federal Regulatory Changes? Join Brian J. Riker, American Towman Business Editor and President of Fleet Compliance Solutions, as he provides updates on critical federal regulatory changes that have happened recently or are coming soon. Topics will include drug and alcohol testing changes, changed to the DOT/MC number registration process, fraud and identity theft prevention measures with your US DOT number and CDL downgrades and how that can affect even employers of non-CDL drivers. With a few minutes left for Q&A, please feel free to ask your Dot related questions or submit them in advance to brian@yourdotguy.com.Hiring is tough but it can also expose you to severe liabilities if not done properly. Explore some common mistakes made in the interview and the qualification phase of hiring, especially when hiring drivers or technicians. This seminar covers best practices on a Federal level.

Topic to be Discussed !! Q&A on increasing revenue on the required cleanup of vehicle operating fluids.

Topics include:
• Law vs. Regulation
• Tow Service Agreements
• Clean Water Act
• Pollution & Illicit Discharge
• Role of a Claims Adjuster
• Standardization and Professionalism
• Quantum Meruit……What’s Quantum Meruit???

A good understanding of how snatch blocks work will allow tow operators to develop a rigging plan that will keep your equipment within it’s working load limit and successfully move the casualty back to the roadway. Equipment capacities, reducing line tension, changing the direction of pull, and the effects of line angles will be discussed during this webinar.

What are the risks when towing an EV or Hybrid Vehicle? Energy Security Agency will present a brief overview of potential hazards tow operators will face when interacting with hybrid and electric vehicles, then how to handle the EV after the initial incident. Energy Security Agency will also present solutions for after the incident, what happens when the vehicle is brought back to the tow yard and how to help protect your organization, your tow operators and a variety of solutions to common hurdles the Tow Operators/Owners are facing.

Up to date Training of new and existing employees !! Join Business Editor, Brian Riker, as he discusses the do’s and don’ts of building your own training program. Where should you get your material from, how do you know what you are training is accurate and what considerations must be made for different learning styles. Brian draws from his 30+ years of training CDL truck drivers and tow operators to give you his best practices and insights.

What you need to know before transporting a Commercial EV. Currently and in the near future, operators across the industry will be dealing with tasking Commercial Electric vehicles. In this webinar, ERSCA's Director of Training, Shane Coleman will be sharing insights and information operators need to know. Keying in on the operations side of the work, topics like Emergency Response Guides, attachment / lift points, and even the sequence of the "hook-up" and or transportation of Commercial EV's will be addressed. Commercial Electric vehicles will affect the operators not only in what type / level of service they will provide, but more importantly, how they provide it.

Secure, Efficient, Safe and Convenient way to conduct Business !! RoadSync is the digital financial platform for the Towing and Recovery industry. By removing paper and phone calls from business transactions, RoadSync offers a fast, convenient, and secure way to move and manage money and conduct business, dramatically reducing payment processing time and maximizing revenue collection. Some core features and capabilities offered by RoadSync are below.

• Payment acceptance of all types from Credit Cards, Debit Cards, Apple Pay, ACH, Fleet Checks, and Fuel cards
• Fraud Prevention and Security paired with Chargeback Management and support
• Industry workflows for Work Orders and Invoice Creation
• Integrations that fit your business with Towbook and others
• And More...

Join American Towman Business Editor Brian Riker as he breaks down the CDL requirements and dispels common myths about when, or when not, a CDL is required by tow truck operators. Curious about air brakes on smaller vehicles or hazardous materials inside the vehicles’ you tow? Drawing from his 32+ years as a CDL instructor and third party examiner, Brian will explain the ins and outs of the CDL program and why some towers accidently get in trouble for not having the correct class of license.

The tow truck operator is responsible for ensuring every tow is safe. The cab & chassis and towing equipment rating must not be exceeded and all federal, state and local laws complied with. This webinar will discuss ratings, estimating loads, safe towing capacity, extension tow lights and secondary attachment chains (safety chains).

The Methods of Running a Successful Company!! The webinar focuses on Recruiting and Retaining Tow Operators. Insurance, safety and education will also be discussed. The three veteran tow-fleet owners and managers joining the session have over ninety years combined experience in dealing with the constant challenge of fielding a qualified driver-force.

All three men heading up this leadership webinar were at one time honored as Towman of the Year.

Here is What You'll Learn

• First hand experience from a veteran tower and towing company
• How the RoadSync and Towbook integration works from a real user
• What you can do to uplevel your business from a payments standpoint

This is a FREE Webinar

Are you up to speed with all your equipment working load limits? Understanding light duty recovery equipment ratings is essential when performing recovery work to successfully complete the task without damaging your recovery equipment. Recovery booms, winches, winch ropes, chains, hooks and snatch blocks all have working load limits that when exceeded may cause permanent damage to your equipment. This webinar will discuss working load limits of common recovery equipment and how to apply these ratings in the field to avoid overloading the equipment.

Do you know the best way to avoid accidents? Defensive Driving – Join Your DOT Guy, Brian Riker, as he walks you through defensive driving techniques designed specifically for the tow truck operator. Drawing from his 30+ years on the road as a driver trainer, Brian will cover proven techniques to keep you alert and ready to respond to the unpredictable events that happen while driving. With a focus on the dynamic nature of towing, with different load characteristics with every new tow, this program is a must attend for drivers, owners and managers. These lessons can be used well beyond the driver’s seat of your tow truck and are good information for anyone that drives any type of vehicle today. After all, we spend 90% of our time driving and only 10% handling customer vehicles, yet we typically devote 100% of our training to the handling of customer vehicles. It is beyond time to change that training model.

A Clean & Compliant VSF Facility Includes Safety in EV Storage. Know the regulatory rules and compliance. Small changes in your good housekeeping can prove to be an asset instead of a liability. Know the hazards and solutions when storing damaged Electric Vehicles and the billing potential they possess.